Junezel Barobaro shares her inspiring journey from the BPO industry to becoming an Operations Manager in the virtual assistant space. Drawing from more than a decade of leadership experience, she reflects on the challenges of transitioning into remote work during the pandemic, starting over as a cold caller, and steadily working her way up through determination, adaptability, and continuous learning. Her story offers a candid look at the realities of building a career in the fast-growing VA industry while balancing family responsibilities and professional growth.

Junezel also provides valuable insights into the differences between traditional BPO roles and virtual assistant work, the importance of flexibility and resourcefulness, and the opportunities available through agency-supported employment. Representing Archer’s VA agency, she discus ...