Welcome to the NextGen Hospitality Podcast with me, Paul Borg. This podcast is designed for ambitious young professionals eager to jumpstart their careers in hospitality and grow into impactful leadership roles.

In this episode, I’m joined by Joanne Taylor-Stagg, general manager of The Athenaeum Hotel and Residences in London. Joanne is an award-winning General Manager and hospitality leader, renowned for driving culture, operational excellence, and profitability.

Joanne shares her journey into the hospitality industry, her leadership philosophy, and the importance of team engagement. From her early days in South Africa studying law, Joanne talks about how her passion and calling took her to her current role in a prestigious London hotel

We talk about the challenges and rewards of transforming a four-star hotel into a five-st ...