In this delightful episode, host Karl Pontau connects with Jesse Shternshus, an improv and storytelling expert who helps organizations transform their cultures through the power of "yes, and" thinking. Jesse shares how improv techniques create inclusive environments where everyone's voice matters—from boardrooms to hospital rooms!

Learn how Mayo Clinic uses improv principles to improve patient care, discover fun listening exercises like "Last Letter Conversation" that strengthen team communication, and hear about the card game "Together Together" that's helping combat loneliness by creating meaningful connections through storytelling.

Jesse's impressive client roster includes the United Nations, Macy's, Walgreens, and Capital One. She believes that just like physical exercise, our connection muscles need regular workouts to stay stron ...