In this episode of The Growth Machine, host Shane Miller interviews Max Schneider, VP of Advertising at beBOLD Digital. They explore how sustainable agency growth depends on more than just winning new business—it’s about building long-term relationships, maintaining transparency with clients, and staying ahead of fast-moving marketplace trends.

Max shares insights into why ethical client communication and transparency during the pitch process help drive high employee and client retention, and how a strong internal culture supports long-term growth.

The conversation also dives into practical strategies for scaling digital marketplace brands, including understanding macroeconomic shifts, adapting to evolving platform dynamics, and balancing acquisition with retention to creat ...