Episode notes
The conversation explores the importance of building a workplace culture rooted in hospitality and service. Carrie Wright emphasizes the need to value frontline team members to create an environment where both employees and customers feel welcomed and appreciated. The discussion highlights the significance of living out organizational values in daily practices and the impact of listening to team members.
To learn more about Carrie:
https://www.carrielynnwright.com/
The Cultivate Experience is available on podcast platforms!
http://linktr.ee/cultivateexperience
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