We love our clients — but let’s be real, one of the biggest frustrations in the beauty industry is when they don’t listen. Whether it’s ignoring pre-care, skipping aftercare, or brushing off product recommendations, it can feel like we’re talking to a wall. In this episode, I’m keeping it honest about why estheticians push so hard for you to follow the “rules,” how it impacts your results when you don’t, and the emotional toll it takes when we’re only trying to help. If you’ve ever wondered why your estie sounds like a broken record, this one’s for you.