Tales from the Service Industry

by Tales From The Service Industry California

Welcome to Tales from the Service Industry, the podcast that takes you behind the scenes of the hospitality world.

Join your hosts, Bill, Ms. B, Liz and a rotating list of guests as we dive into the hilarious, heartwarming; and sometimes harrowing, stories of servers, bartenders, retail workers, hoteliers and other industry professionals.

From assisting challenging customers and navigating kitchen disasters to fo ... 

 ...  Read more
  • Episodes
  • Recommendations
  • Season 3

  • Groundhog Day

    Groundhog Day

    Welcome to Tales from the Service Industry, where we bring you the craziest and most outrageous stories from behind the scenes of the service world. This week, join hosts Gwynn and Ms. B as they share their nightmare experience flying with Frontier Airlines. From over-sharing flight crew to a chaos-inducing delay, this airline was definitely not up to par. But it doesn't end there - Ms. B will also be sharing her wild run-in with TSA over a seemingly innocent pink princess water bottle. Tune in as they discuss what went wrong and what could have been done better by Frontier Airlines. Have you had a similar experience with the airline? Share it with us using the hashtag #FrontierFail. Stay tuned for a rollercoaster ride of laughter and frustration on Tales from the Service Industry. #TFTSI #TalesFromTheServiceIndustry #FrontierAirlines #Frontier #Travel #Hotel #Hotels #ServiceIndustry #FrontDesk #Service #retail #Podcast #NewEpisode #podcasting #Spotify #Itunes #podcasters #Arizona #Utah

  • Smooth Jazz

    Smooth Jazz

    In Smooth Jazz Gwynn and Ms. B were unable to join us. So Liz and I changed the tempo and sat down with Jazz and slowed the beat. Join us for some fun stories, some behind the scenes and, of course, our A-Holes of the week. As always, we would appreciate your support. A like, a subscribe (hit that bell icon) and a share to someone in the service industry, would be greatly appreciated. It only takes a moment for you, but means the world to us. #TFTSI #TalesFromTheServiceIndustry #ServiceIndustry #Service #CustomerService #Fraud #ServiceNightmares #RetailNightmares #Retail #Hotel #Hotels #FrontDesk #Housekeeping #Housekeepers #HotelStaff #Travel #Travelers #Traveling #TravelSmarter #Podcast #Podcasts #Podcaster

  • Nasty Knickers

    Explicit

    Nasty Knickers

    Explicit

    Welcome back to TFTSI! Back from break and ready with some fun stories. Join Bill, Liz Gwynn and Ms. B for Nasty Knickers... an episode that will take you on a ride through an advantageous "newly engaged" couple with unique dinner plans, a gym member who over exerts and pays the price in the filthiest way possible and really sleepy security guard experience that. We appreciate you listening and your support. But we do ask for your help with three easy and free ways to help. Subscribe, comment and share with someone you think will enjoy the podcast. We don't sell ads, so support like this helps us grow and succeed. Thank you again for listening and we will be back again in about two weeks. #TFTSI #TalesFromTheServiceIndustry #ServiceIndustry #Hotel #Hotels #Retail #Travel #FrontDesk #Housekeeping #Security #bbq #podcast #Podcasts #Travel #Traveling #subscribe

  • Just Reboot It!

    Just Reboot It!

    The recent CrowdStrike failure impacted a lot of industries. From hotels, airlines, banks, healthcare, banking and government, outages were everywhere. Fortunately, everyone was completely understanding and life moved ahead perfectly smoothly... who are we kidding, that didn't happen. We took a break from our break (It makes sense to us...) to bring you a couple quick strories from throughout the outage. We miss all of our listeners but we will be back with regularity in the coming weeks. But between now and then, we ask you to please help support our efforts with a few free and easy steps. We would love your support with a like, a subscription, a share, or a comment. While free to you, it is a huge help to us. Thank you again! #TFTSI #TalesFromTheServiceIndustry #FrontDesk #Hotel #Hotels #FrontDesk #ServiceIndustry #Service #CustomerService #CrowdStrike #Outage #ComputerProblems #Podcast

  • Twenty Toes

    Explicit

    Twenty Toes

    Explicit

    Twenty Toes Join hosts Bill, Gwynn, Liz, and Ms. B in the latest episode of TFTSI Podcast, "Twenty Toes." Get ready for a rollercoaster of random behind-the-scenes stories, from outrageous tales of fraud to hilarious hotel review ratings. Dive into the world of Anime Con adventures, bunny strippers, and much more. Share Your Story with Us Have a story to tell? Or your favorite side hustle to share with Liz? Send us an email at OG3@TFTSI.com or visit TFTSI.com to submit your story through our website. 🙏 Help Us Grow Enjoying the show? Support us with a quick click: subscribe, share with your friends, and leave a rating. Your small efforts make a big difference in spreading awareness and reaching new listeners. Thank you for listening! #TFTSI #TalesFromTheServiceIndustry #AnimeCon #Anime #BunnyStrippers #FrontDesk #Hotel #Service #ServiceIndustry #Subscribe #Followers #Feet