Ep019 - What does an port-a-potty have to do with customer experience?
Tales from Planet Customer Experience by Brian Bruner
E19
Jun 28, 2023
26:38
Episode notes
Join us as we chat with our new friend Adrian Swinscoe of the podcast Punk CX about how his experience with an outdoor port-a-potty helped him understand how customer experience (CX) can affect all people - including those with special needs.
Keywords
customer experience
frustration
legal
empathy
specialneeds
outdoors