In this episode of Success Unscripted, my guest Conner Reilly, Director of Customer Success at Crystal Knows dives deep into his journey of starting as a national level athlete and trying out various roles before choosing CS as his ultimate calling.

Our conversation goes beyond CS, touching upon topics like personality, self-acceptance and building confidence in a workplace environment.

Key Highlights:

- Advice to CS Leaders: Conner shares his advice for people who want to pursue CS without having a traditional background.

- Journey to director of CS: We discuss our journeys and how Conner landed a role at Crystal whilst having a totally different background.

- Importance of personality: We go deep into talking about how our environment shapes our personality and how it can help us excel in life.

- Person ...