MODULE 3 | DEVELOPING INTERPERSONAL SKILLS
SHC VIRTUAL LECTURES by Springpack Healthcare Careers
Episode notes
"HELP THE RESIDENT FEEL GOOD ABOUT THEMSELVES"
MODULE 3 OBJECTIVES
- IDENTIFY BASIC NEEDS
- DEMONSTRATE WAYS TO DEVELOP POSITIVE RELATIONSHIPS
- RECOGNIZE THE CONCERNS OF RESIDENTS
- USE EFFECTIVE COMMUNICATION SKILLS
- DISCUSS EMOTIONAL BARRIERS
- RECOGNIZE DEFENSIVE BEHAVIOR
- COMMUNICATE WITH RESIDENTS WHO ARE PHYSICALLY IMPAIRED