Scratch The Surface

Scratch The Surface

by Jodie Church & Sarah Pollard
Ep 04 - Stress Less: Secrets to a Calm Season
In this episode of Scratch the Surface, join cosmetic nurses Jodie and Sarah as they tackle the all-too-familiar stress and overwhelm that often accompany the holiday season. With Christmas just around the corner, they share insights on the common sources of holiday stress and how to identify the signs of feeling overwhelmed. Discover practical strategies to minimise stress, including time management tips, self-care practices, and mindfulness techniques. Jodie and Sarah emphasise the importance of setting boundaries and prioritising what truly matters during this busy time. Tune in to learn how to navigate the holiday season with grace and joy, ensuring you enjoy the festivities while taking care of your mental well-being.
Ep 03 - Future-Proofing Your Business: Client Retention, Referral Success, and Advanced Skincare Insights
Join Jodie and Sarah on Episode 3, as they explore key strategies to elevate your business and ensure its long-term success. This episode focuses on mastering client retention techniques that keep your customers loyal and satisfied. We’ll also dive into the benefits of a well-structured referral program, showing you how to leverage satisfied clients to attract new ones. Plus, gain valuable insights into the latest advancements in skincare knowledge. Discover how staying updated with industry trends can enhance your service offerings and set you apart from the competition. Whether you’re aiming to refine your client relationships or expand your expertise, this episode is packed with actionable advice to help you thrive in the evolving business landscape. Tune in and transform your approach to client care and business growth!
Ep 02 - Back To Business Basics
In this episode, Jodie and Sarah dive into the essentials of software, focusing on its role in streamlining business operations. They discuss the significance of effective marketing strategies and explore best practices for retaining crucial client information. Tune in for practical insights and actionable tips to help you get the most out of your tech and marketing efforts.
Ep 01 - Meet Your Hosts: Introducing Scratch The Surface
In this inaugural episode, get to know your hosts, cosmetic injectors Sarah Pollard and Jodie Church. They introduce themselves and share their journey into the world of aesthetics. Discover what to expect from the podcast as they set the stage for insightful discussions on cosmetic trends, treatments, and the business behind the beauty. Tune in to kick off this exciting journey into the realm of aesthetics!
Ep 5 - Conference Insights, New Treatments, and What's Next for Aesthetics in 2025
In this episode, we’re diving into the latest happenings in the world of aesthetics, from a recent industry conference to the exciting new treatments hitting the scene. We’ll also talk about the importance of downtime and staying balanced during a busy period, and reflect on how the industry is evolving. Plus, we share our thoughts on what the aesthetic landscape might look like in 2025—what trends to watch for, the rise of cutting-edge technologies, and the future of treatments. Tune in for insights, predictions, and a look ahead at the future of aesthetics!