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What separates a great reptile vendor from an average one? Is it the animals they produce, the prices they offer, or something much more important? In this episode of the Reptile Guild Podcast, Shane Kelley of Small Town Xotics joins Josh and Alisha Harbin of Herpin Harbins to discuss the qualities that build trust, create loyal customers, and strengthen the reptile community. From customer service and honest communication to display setup, ethics, and supporting keepers long after the sale, we explore what it really means to be a professional reptile vendor. Whether you are vending your first reptile expo, considering becoming a breeder, or simply want to know what to look fo ...