Being a Pilot and a CRM Trainer with Helen Heenan Part 1
Rebranding Safety by James MacPherson
Episode notes
Today James talks to the amazing Helen Heenan, a former commercial pilot and CRM trainer and now a Human Factors CRM specialist. Helen, give us an insight into the collapse of Flybe and immediate impact on the staff and some lessons on training and workshops from Crew Resource Management, CRM.
Keywords
Health and SafetySafetyRiskRisk managementRebranding SafetyJames MacPhersonRisk assessmentHSEIOSHSafety professionalHealth and Safety AdvisorHealth and Safety managerHASWAreasonably practicableHuman FactorsBehavioural Based SafetySafety 2Safety DifferentlyHOPHuman and Organisational performanceSoft SkillsActive listeninglisteningNew view safetySafety4goodempathyrelational skillshealth and safety professionalHealth and Safety policyNCRQNEBOSHOccupational safety in the workplaceNew View vs Old View