AI Didn't Get Rolled Out. It Seep...
Explicit
AI Didn't Get Rolled Out. It Seeped In (And That's the Problem)
Explicit

Process Debt by Chris Terrell

Episode notes

AI showed up in your tools without a kickoff meeting, a training plan, or anyone's approval. And now it's quietly changing how your team works whether you've sanctioned it or not.

In this episode, we dig into what makes this adoption moment different from every SaaS rollout you've survived before. We look at a dead-simple three-gate framework from change management researchers at Prosci — should this task be done by a human, by a human with AI, or by AI alone — and why that question is harder to answer than it sounds.

We also get into the economics nobody in consulting wants to discuss out loud: when AI compresses a 10-hour job into one hour, where does that value actually go? And what happens to the organizations quietly accumulating AI-assisted process debt while nobody's watching?

No hype. No predictions about AGI. Just an ho ... 

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Keywords
Knowledge WorkAISaaS implementationprocess improvementbusiness process managementmonday.comoperations management