Zero Trust Processes and Building Strong Communities using ACTS

Process Debt by Chris Terrell

Episode notes

In this week's episode, Toby and Chris explore the concept of building trust in the workplace using the analogy of zero-trust processes. They discuss the balance between building trust and fostering a strong community and how achieving this balance can lead to a more efficient and positive work environment.

Chris introduces the ACTS framework –

  • Absorb
  • Choose
  • Take Action
  • Status Update

This is a method to clarify and streamline work requests, ultimately reducing the common pitfalls of micromanagement and miscommunication in meetings. Tune in to gain actionable insights on creating a systemic approach to trust and community in your workplace.

00:00 Introduction and Weekly Recap

00:33 Deep Dive into Trust and Zero Trust Processes

02:28 Micromanagement and the Killing of the  ... 

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Keywords
Process Debt