Alexis Johnson serves as Chief Operating Officer at CarePoint Health and Wellness Center in Florida. With a Bachelor’s in Health Care Administration and an MBA, she brings extensive experience across multiple healthcare sectors including behavioral health, endocrinology, primary care, infectious disease, dentistry, and neurosurgery. Coming from a family of healthcare professionals, Alexis naturally gravitated toward the administrative side of healthcare.

Alexis talks about:

• Tackling post‑COVID staffing strains by recognizing that many clinical roles can’t go remote, countering high‑pay travel nursing offers, and boosting retention through daily personal recognition.
• Implementing AI‑powered appointment scheduling and patient engagement tools to streamline workflows and enhance the patient experience.
• Integrating pa ...