The Cookie Conundrum: Solving the Right Problem

Summary

In this conversation, the hosts discuss the critical importance of identifying the right problems before jumping to solutions. They share personal anecdotes and examples, emphasizing the need for thorough understanding and questioning in problem-solving. The discussion also touches on the challenges of consulting and training, highlighting the necessity of aligning solutions with actual needs and outcomes.

Takeaways

• Spend time finding the problem before jumping into solutions.
• Everyone has unsolicited advice before understanding the problem.
• Identifying the right problem can lead to more effective solutions.
• Asking 'why' repeatedly can help uncover the root cause.
• Understanding if a problem is personal or external is crucial.
• Consultants should ask questions t ...