One-Year Anniversary Special: Preparing Your Business for What’s Next

It’s the one-year anniversary of the Operations Excellence Podcast, and Mark O’Donnell marks the milestone with a special panel episode bringing back past guests for a real-world conversation on one big question: Are local small and midsize businesses ready for the growth opportunities headed toward Upstate New York?

Joined by Matt Masur (Growth Mode Technologies / Click Stream Studios), Mark Roberts (Staff Leasing PEO), Steve Thompson (Integrity Cost Consulting), Adam Feck (Strategic Executive Alliance), and Davine Bay (DKON Consulting Group), Mark leads a practical discussion on what it actually takes to scale without breaking your business.

The group digs into the biggest pressure points companies face as demand outpaces available talent, including: building a culture people want to join, creating  ...