On the Ave

On the Ave

by Avenue5 Residential
Season 3
All In on Commitment With Our Featured Suppliers
What does being all in look like when the work gets busy or an unexpected challenge lands in front of you? In this episode of On the Ave, we’re revisiting conversations from Avenue5’s National Leadership Conference with featured suppliers who share how they put commitment into practice every day. The conversation covers a lot of ground. Our guests talk about accountability as taking ownership and seeing something through, especially when the work gets difficult. They share the routines that keep them organized on busy days, why one guest lives by the idea of “Only Handle It Once,” and how calendars, to-do lists, focused work time, and knowing when to ask for help keep priorities moving. We also dig into what happens when something needs extra attention. Sometimes that means running toward the issue instead of avoiding it. Other times, it means limiting distractions or taking a quick walk to come back with a clearer perspective. Through it all, one idea keeps coming up: trust is built through action. Following through on promises, staying responsive, communicating when plans change, and delivering on commitments are all part of being all in. It’s a quick episode packed with practical perspectives on how commitment shows up in the work!
Your Summer, Unpacked: Unpacking What Residents Value Most
As the 2026 Summer Leasing Event comes to a close, we are unpacking more than a successful season. We are exploring the experiences that help residents feel connected, supported, and excited to call their property home. In this episode of On the Ave, National Marketing Programs Manager Tiana Grayson shares the inspiration behind Your Summer, Unpacked and why today's resident experience extends far beyond the apartment home. From supporting leasing and renewals to creating meaningful moments throughout the resident journey, Tiana discusses how thoughtful programming strengthens resident connections and builds long-term value for residents, associates, and clients alike. She also shares a memorable story from last year's campaign that serves as a powerful reminder of how meaningful experiences can make a lasting impact. As we celebrate the final day of the 2026 Summer Leasing Event, this conversation is a reminder that every interaction matters. Behind every lease and every renewal is a person looking for a place to feel at home. Learn more about Avenue5 Residential's 2026 Summer Leasing Event: https://www.avenue5.com/summerleasingevent
The Secret Behind Nine Years as a Great Place to Work: With Julian Lute
What does it take to become a Great Place to Work® year after year? In this episode of On the Ave, we sit down with Julian Lute of Great Place to Work® to explore the leadership behaviors, workplace practices, and everyday moments that help organizations build trust and create lasting engagement. As Avenue5 celebrates nine consecutive years as a Great Place to Work®, Julian shares insights from his work with some of the world's most recognized organizations, discussing why trust is the foundation of every great workplace and how leaders can strengthen culture through listening, consistency, recognition, and follow-through. Whether you're leading a team, growing your career, or looking to create a stronger workplace experience, this episode offers practical insights you can put into action right away. Interested in joining a team recognized as a Great Place to Work® for nine consecutive years? Visit avenue5.com/search-all-careers to learn more about opportunities at Avenue5. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
All in on Innovation: With ElevateOS
In the final episode of the Supplier Showcase Series, Konrad Koczwara from ElevateOS joins On the Ave to talk about innovation, collaboration, and the power of bringing systems and teams together. From simplifying the resident experience to helping site teams work more efficiently, this conversation explores how thoughtful technology and strong communication can help move the industry forward. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
All in on Support: With Shaw
We are so excited to continue the Supplier Showcase Series with Nick DeSalvo from Shaw Industries, who joins us on On the Ave to share his perspective on building strong working relationships and supporting teams across every market. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
All in on the Resident Experience: With Bilt
Danny Dougherty from Bilt returns to On the Ave for the latest episode in our Supplier Showcase Series. In this conversation, Danny shares how collaboration and thoughtful service can help create a more connected experience for residents while supporting teams across Avenue5 properties. From relationship-building to finding new ways to elevate everyday moments, this episode explores what it means to go all in together. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
All in on Transparency: With Yardi
In this episode of the Supplier Showcase Series, recorded live at NLC, we sit down with Yardi to talk about what true collaboration looks like in action. From transparency and communication to problem-solving and shared accountability, the conversation explores how strong relationships help teams move faster, work smarter, and create better experiences across every level of property operations. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
All In on Culture: With HD Supply
In this episode of the Supplier Showcase Series, recorded live at NLC, we sit down with Yardi to discuss what true collaboration looks like in practice. From transparency and communication to problem-solving and shared accountability, the conversation explores how strong relationships help teams move faster, work smarter, and create better experiences across every level of property operations. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
Where the Property Experience Begins | 5 Minutes With Lily Aragon
We are continuing RPM Careers Week with the third episode in our “5 Minutes With” series. In this conversation, Lily Aragon, a property manager in Portland, Oregon, shares her perspective on where the property experience begins. From supporting her team to creating clear and consistent communication with residents, she reflects on how the day-to-day work on site shapes both trust and long-term success. Her approach highlights the importance of investing in people, building confidence across her team, and creating an environment where both associates and residents can thrive. As part of RPM Careers Week, hosted by the National Apartment Association, this episode continues to spotlight the people who make this industry such a meaningful place to build a career. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
More Than a Service Request | 5 Minutes With Frank Pina Jr.
We are continuing RPM Careers Week with the second episode in our “5 Minutes With” series. In this conversation, Frank Pina Jr., a maintenance supervisor, shares what his role really looks like beyond the surface. From supporting residents to keeping the property running day to day, his perspective highlights why this work is about more than a service request. With years in the industry and a deep connection to his property, Frank reflects on the importance of people skills, consistency, and showing up for residents in meaningful ways. As part of RPM Careers Week, hosted by the National Apartment Association, this episode continues to spotlight the people who make this industry such a meaningful place to build a career. Let's connect 💬 Instagram Facebook LinkedIn Website: Avenue5.com
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