Gui (like LaFleur) Bradshaw shares what it takes to be a successful working on-ice official and details the path he took to working in the OHSAA and WCHA women's ranks. He says you need to be comfortable being the bad guy to be a good ref and points out that more players getting into refereeing will make the game better. Don Van Massenhoven shares some stories from his career as an NHL referee, which spanned 21 years and 1,366 games plus Stanley Cup playoffs and Olympics, talks about the importance of not making makeup calls, highlights the upside of one of hockey's most thankless jobs, and details his current duties as the NHL's director of officiating operations.