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Multifamily Matters

Multifamily Matters

by Paul Marks

Season 9

04/06/2026 Multifamily Matters, Ep. #419 "Best of Multifamily Matters: Fix In ’26 - 20for20’s View Of Multifamily In 2026"

A conversation with a long-time multifamily industry veteran, and a widely recognized voice on multifamily operations and technology, the amazing Dom Beveridge, the Founder of 20for20... discussing operator exhaustion after prolonged cost containment, heavy concessions and gain-to-lease pressure, AI’s shift from pilot programs to embedded operational infrastructure, the coming wave of tech stack consolidation and vendor rationalization, centralization’s stabilization across front office and screening functions, and why 2026 is shaping up to be a disciplined year of refinement, simplification, and execution rather than reinvention.

02/09/2026 Multifamily Matters, Ep. #411 "Stop Managing And Start Leading People"

A conversation with an influential leader in multifamily operations and a high-profile consultant for some of the biggest names in the industry. She is a Senior member of the NAAEI Faculty, a CAM and CAPS certified expert, and a frequent speaker on the national stage, the fabulous Kim Hurd, the Founder of Truly Hurd... exploring why NOI is a byproduct of human behavior, not spreadsheets, this episode challenges leaders to escape the management trap, build a culture of worthiness that creates stickier teams, and replace box-checking training with real pathways to promotion, while offering clear executive take-homes like the 80/20 people rule, “clear is kind” feedback, and auditing the why behind every task to drive both performance and retention.

08/31/2026 Multifamily Matters, Ep. #440 "The New Apartment Search Journey"

A conversation with longtime multifamily industry veteran, the fabulous Amy Barricelli, Executive Vice President of Brand & Revenue Acceleration with RR Living... discussing the new apartment search journey, how AI, social media, local search, online reviews, and evolving digital channels are reshaping apartment discovery, marketing strategy, and renter conversion.

08/24/2026 Multifamily Matters, Ep. #439 "Beyond Buildings: Designed for Connection"

A conversation with longtime multifamily industry veteran Ralph Calderon, Chief Development and Construction Officer with Neology Development, exploring how thoughtful design, strong operations, and meaningful resident and neighborhood connections can create lasting value for multifamily communities... discussing how thoughtful design, neighborhood connections, resident experience, and operational excellence can create multifamily communities with lasting value.

08/17/2026 Multifamily Matters, Ep. #438 "Affordable Housing: What’s Stopping Us?"

A conversation with longtime multifamily industry veteran, the fabulous Larry Padilla, the CEO and Executive Director of Decatur Housing... discussing why affordable housing has become increasingly difficult to build, including rising development and financing costs, the cumulative impact of regulations and approval processes, how housing shortages affect working families and local communities, and what can be done to remove barriers and increase housing supply while maintaining appropriate quality and safety standards.

08/10/2026 Multifamily Matters, Ep. #437 "Back to Basics"

A conversation with longtime multifamily industry veteran, the amazing Manu Gupta, MD, the CEO of Indus Communities... discussing why strong multifamily operations begin with a welcoming leasing experience, quality housing, responsive service, and a deeper understanding of residents’ needs, especially during challenging economic times.

08/3/2026 Multifamily Matters, Ep. #436 "The Business of Serving People."

A conversation with longtime multifamily industry veteran, the fabulous Rebekah Rawlins, the CEO and Founder of True Property Management... discussing why strong multifamily operations begin with a welcoming leasing experience, quality housing, responsive service, and a deeper understanding of residents’ needs, especially during challenging economic times.

07/27/2026 Multifamily Matters, Ep. #435 "BEYOND THE BALANCED SHEET"

A conversation with longtime multifamily industry veteran, the fabulous Keith Rosenthal, the Chief Financial Officer of MAXX Properties... discussing why the balance sheet matters, why distributions do not always represent profits, how month end reporting should drive action, and how finance can improve operations and become a competitive advantage.

07/20/2026 Multifamily Matters, Ep. #434 "What Operators Actually Need"

A conversation with a long-time multifamily industry veteran, the fabulous Stephanie Gubiotti, an Advisor with the Foundation for Innovation in Real Estate... discussing the real, on-the-ground realities of multifamily operations, why proptech and innovation often fail in practice, what actually works when people, process, and technology align, and how trust, lived experience, and responsible innovation are shaping a more sustainable future for operators, teams, and residents alike.

07/13/2026 Multifamily Matters, Ep. #433 "Operating In The Lone Star State: Lessons From A Texas Multifamily Operator"

A conversation with longtime multifamily industry veteran, the fabulous Arleen Garza, the Co-Founder and Principal with REEP Equity... discussing why San Antonio, Austin, and Houston continue to be attractive multifamily markets, the unique challenges and opportunities of operating in Texas, strategies for scaling across multiple markets without losing focus, and the disciplined approach needed to navigate changing regulations, resident expectations, and the state's evolving multifamily landscape.

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