Public Transport agencies must adopt to evolving riders' behaviour | Adam Giambrone

Transformation is always challenging, and the public transport sector is no exception. Around the world, this industry is undergoing significant change as travel patterns evolve and expectations grow. The rise of autonomous mobility will further reshape travel habits and the broader mobility landscape. However, it is crucial that the core principles of public transport remain intact. To stay relevant, public transport agencies must adapt to shifting rider behaviors. Internal factors such as service reliability, comfort, and convenience, as well as external factors like urban planning and transit-oriented development, will play an important role in driving the adoption and success of public transportation in the future.

Adam Gi ...