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Creating a Customer Centric E-Commerce Brand - Olivia Jenkins of D Louise

Misbehave by Laura Weaving and Sarah Callender

Episode notes

In this Misbehave episode, we're joined by Olivia Jenkins, Founder of D Louise – the London-based jewellery brand – and a Forbes 30 under 30 honouree.

We dive into Olivia’s journey from start-up to scale-up, unpacking what it takes to thrive in e-commerce. From managing customer churn to creating a brand that prioritises purpose and community, Olivia shares her insights into building a resilient business with a loyal following.

Shop D Louise: www.dlouise.co.uk/

Connect with Olivia: linkedin.com/in/olivia-jenkins-055663151/

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Keywords
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