Paul O'Connell has spent over 20 years in corporate general management and another 20 coaching executives and teams in construction and tech. And looking back across all of it, the pattern is clear: when he was at his best and creating the most clients, he wasn't selling. He was listening.

Paul is an executive and team coach who works with small to medium-sized businesses and has coached leaders at every level of organization. In this conversation, he and James explore what it actually means to show up to a conversation without an agenda — why the quality of your listening determines the quality of what becomes possible, and how being fully present with someone creates the kind of fresh thinking that no pitch ever could. Paul also shares what he's learned about bridging the gap between how organizations think about their problems strategica ...