Start With the Pain, Not the Tool: John Keenan, Gong
Leaders in Talent Podcast with Adriaan Kolff by Matchr
Episode notes
In this episode of the Leaders in Talent podcast, Adriaan Kolff sits down with John Keenan, Director of International Talent Acquisition at Gong, the revenue AI company, where he leads recruiting across EMEA and APAC from Dublin. He has spent nearly 20 years in TA, from agency recruiting to LinkedIn, Pluralsight and now Gong, and he is also an executive coach.
John's rule for AI in recruiting is to start with the pain point, not the tool. He walks through how he runs his week through Claude as an operating system, connectors and MCPs feeding a weekly-planning agent off a now.md file, why ATS data integrity now decides the quality of every insight, and the RAPID decision framework he uses to give hiring managers clear ownership. He and Adriaan get into the moment AI-generated content started irritating everyone, hiring for AI literacy, and w ...