Alan Lucien on Building a High Performance Team
KPI Fireside: A Continuous Improvement Podcast by KPI Fire
Episode notes
What does it actually take to build a business you love running for 25 years without burning out, selling out, or losing yourself in the process?
In this episode of KPI Fireside, host Keith Norris sits down with Alan Lucien, co-founder of EZ Process Pro, the ERP platform purpose-built for furniture and mattress retailers. Twenty-five years ago, Alan and his wife Jill could not find software that understood their family furniture business, so they built their own. That software now powers over 1,000 stores across the country, processes billions of dollars in annual furniture sales, and helped one customer scale from four showrooms to over 200 before selling for a billion dollars.
π» Why the two most important jobs of any leader have nothing to do with Β ...Β