In this episode, Keith Norris is joined by Andrei Anca, author of Lead From Any Seat, to unpack what actually makes CI work—and why most companies get it wrong.

🔻 Why you don’t need a title to lead improvement

🔻 How CI programs lose momentum and how to fix it

🔻 The difference between problem pointers, finders, and solvers

🔻 Why most metrics are misleading—and how to measure what matters

🔻 How AI and change management will shape the future of CI

🔻 The one root cause mistake nearly every team makes

Andrei shares real-world stories and tactics you can use today—whether you're in finance, ops, manufacturing, or tech.

📚 Get the book + free templates:  ...