Insurance Ops Reinvented: Scaling With Global Talent

Insurance Leaders Lab Podcast by Nina Shepard

Episode notes

In this episode, I discuss with Office Beacon CEO Pranav Dalal how insurance leaders can reinvent operations and scale smarter by leveraging global talent, secure outsourcing, and practical competitive advantage.

Pranav shares his journey building a global workforce company over 25 years and shares how his company helps insurance leaders address the talent shortage, AI, data security, and modern efficiency.

If you want to grow capacity, streamline operations, and stay competitive in 2026, this conversation offers clear, actionable insights.

Keywords
insurance operations; insurance outsourcing; global talent for insurance; insurance agency scaling; insurance talent shortage; insurance back-office support; insurance operational efficiency; competitive advantage in insurance; Insurance Leaders Lab;