'Tis the season to be jolly, said Clark W. Griswald in my favourite Christmas movie of all time (National Lampoon's Christmas Vacation)

This year, for the final episode of #Insights4Mfg before Christmas, I wanted to end the season with a conversation on a topic that should be on everyone's mind, not just during the holiday season, but every day.

That topic is JOY and it's something that can have a profound impact on business success, employee engagement, hiring and retention, culture, productivity, efficiency, waste reduction, happy customers and profitability.

So what's not to like❓

This episode features a magical discussion between Jeff and his dear friend from across the pond in New Jersey, USA, The Joy Kindler - Vicki O'Grady-Longo.

Vicki has spent years working for Pfizer, the global developer and manufacturer o ...