Why is diversity important to your business?

According to an in-depth research and analysis by the MBS Group and the British Retail Consortium, about Diversity and inclusion in UK retail, 91% of retailers have a D&I strategy, “but generally many metrics have not moved significantly, or some have gone backwards.” Why is diversity important to your business? This is the question of episode 17. Luiza Gomes, HR Policy Advisor at The British Retail Consortium, talks to Hyve's Content Editor about the current situation in the retail industry and what can be done to improve it.