The Future of Customer Service: A...
The Future of Customer Service: AI, Automation, and the Human Touch

Enabling Digital with Systems Plus by Systems Plus

Episode notes

The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent.

Our guest, Paul Deaux II, brings over 16 years of leadership experience in the call center space and currently serves as the Director of Customer Service at Mammoth Holdings. With a track record ... 

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Keywords
artificial intelligencecustomer serviceautomation