How Starbucks uses AI for interviews (with Barb Hyman, Founder Sapia.ai)

Future Work by FlexOS

Episode notes

Welcome to today’s episode where we explore the fascinating intersection of AI and human resources with Barb Hyman, the founder of Sapia.

As companies like Starbucks, Randstad and Holland & Barett begin to leverage AI for interviewing, Barb discusses how this decreases bias, increases diversity, and makes the recruiting job a lot more joyful.

Today’s discussion unveiled several critical insights into how AI is reshaping the hiring landscape and HR as a whole:

  1. The role of AI in Recruiting: We learned that AI can dramatically enhance interviews by replicating a five-star recruiting journey at scale, starting with a structured interview. It also makes interviews less biased, more enjoyable for the candidate, and the start of a data-driven employee journey that leads to improved retention. Consider integr ... 
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