From Fear to Fun: The concept of Connect - Respect - Engage
From Fear to Fun - Efficient consultation - Empower patients by Astrid M. Koenig
Episode notes
This episode introduces a simple, teachable framework for effective communication in paediatric care. Instead of treating “bedside manners” as a mysterious talent, we break them down into three clear, actionable steps: Connect, Respect, Engage.
We cover:
- Why communication skills are often poorly taught in medical training
- How most guidance focuses only on breaking bad news
- Why 75+ communication techniques overwhelm rather than help
- The power of a simple three‑step structure
- Connect: entering the same mental space and reducing fear
- Respect: speaking the same language and adjusting explanations
- Engage: building a shared plan and empowering families
- Why patient “buy‑in” matters — and why adherence is often only 30% ...
Keywords
Doctorchildparentrapportmental conceptsnon-verbal communicationlanguage