In this episode of FocusED, Joe and T.J. interview Scott Walker, author of Order Out of Chaos.

Scott shares powerful lessons from hostage negotiations that every leader can apply to difficult conversations, conflict, and high-pressure decision-making. Drawing from years of navigating life-or-death situations, Scott explains why chaos isn’t something to avoid—it’s often the starting point for growth and better leadership.

Scott unpacks the concept of the “Red Center,” the internal ability we all have to stay grounded during tense moments. He explains how leaders can “observe without absorbing” emotion, regulate their nervous systems, and avoid reactin ...