Why Brittany Fox stopped waiting for permission and built a funded customer journey mapping tool.

In this episode of Flip the Focus, Jen and Producer Nico sit down with Brittany Fox, founder of Nevam, for a conversation about what happens when a sharp operator stops seeing mess as a nuisance and starts seeing it as a market.

Britt’s story is one of founder conviction: she went from marketing and consulting across huge systems to building a customer journey mapping tool designed to expose the cracks, connect the dots, and turn invisible friction into something businesses can actually act on.

Britt doesn’t just talk about building a product, she talks about building the right thing. After years of watching teams bury insights in spreadsheets, dead emails, PowerPoints, an ...