In this episode of the EY.ai Unplugged podcast series, we explore the transformation of Global Capability Centers (GCCs) from traditional delivery hubs into intelligence engines that drive faster decision-making and smarter execution. Sunil Venkatesh, Partner, Technology Consulting, EY India, shares perspectives on how autonomous AI agents are reshaping enterprise workflows, governance models and talent strategies, and why leaders must balance innovation with control.

The conversation delves into the rise of agentic AI, the shifting role of GCCs in enterprise ecosystems, and how organizations can build future-re ...