Why Documentation of Processes & Procedures Matters (More Than You Think)

In this episode of DirectConnect, Steve Parker and Brian Pauling, Managing Partners at Archer, break down a topic that may not sound exciting at first—but is absolutely critical to operational success, compliance, and audit readiness: why documentation of processes and procedures matters.

From NERC CIP and O&P requirements to real-world operational challenges, we explore how strong documentation ensures accuracy, consistency, timeliness, and defensibility across both cybersecurity and physical security environments.

Whether you're a compliance manager, operator, engineer, or security leader, this conversation highlights why documentation isn't just paperwork—it’s operational resilience.

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