Agents vs. Chatbots: How to Build One That Actually Works

Plain-English agents, not hype: plan, use tools, add guardrails—then dry-run a calendar + inbox agent that saves hours.

You’ve heard “AI agent” everywhere, but definitions vary. In this episode, Mukundan explains—in plain, practical language—what a real agent is and when to use one. We’ll contrast agents with chatbots and simple automations, walk through the five pillars (goal, plan, tools, memory, feedback), and strip the tooling of buzzwords. Then we run a live dry-run: two 90-minute deep-work blocks, one 45-minute admin sweep, and a 30-minute workout that avoids your existing commitments. We finish by triaging sample emails into reply/delegate/archive/read-later and drafting five concise replies with one clear next step each. Safety first: drafts-only, tentative calendar holds, approval gates, and fallba ...