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COSA55 Chapter-1
by Tahir Aziz
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COSA55 Chapter-1
Chapter 1. Changing Business in the Blink of an AI Learning Objectives After completing this chapter, you will be able to: 1.1: Explain how a chatbot can be used in a business setting. 1.2: Describe how AI and automation are transforming business operations. 1.3: Identify the capabilities and limitations of OpenAI’s ChatGPT language model. 1.4: Engineer an AI prompt for a text response using multiple formats. 1.5: Evaluate OpenAI’s technology by analyzing its ethics and the privacy implications of its use. 1.6: Analyze the potential bias and accuracy of AI.