The best product managers are not the ones who build the most. They are the ones who can resist building for the longest.

That single idea anchors the newest episode of Product Mastery in the Age of AI and ChatGPT, and it lands harder than ever in a world where a working prototype takes an afternoon. When building has never been cheaper, building the wrong thing has never been faster.

The episode, The Technical PM Playbook, breaks down five techniques for using AI to understand the problem space so deeply that the right product becomes obvious:

• Problem laddering to find the need hiding underneath the feature
• The steelman and the gravestone for pressure-testing any idea
• Segmenting users by motivation and jobs to be done, never by demographics
• Mapping the journey that starts long before a user finds th ...