In Episode Two of Power of Team, Andy Duncan is joined by Tanya Retter, CEO of the Chartered Banker Institute, to explore the role individuals play in creating high-performing teams.

While teams may have a formal leader, the conversation highlights how leadership is not confined to job titles. Instead, it can be demonstrated through everyday behaviours that build trust, strengthen relationships and positively influence team culture.

Together, Andy and Tanya explore what great teams feel like to be part of, the qualities that make someone a valued team member, and how individuals can contribute to team success regardless of their role or level of seniority.

Drawing on personal experiences and practical insights, they discuss how to influence without authority, support colleagues effectively and create the conditions for  ...