Episode notes
Balancing GenAI Innovation and Risk in Financial Services with Cindy Tu of Discover Financial
What does it take to introduce GenAI into a highly regulated industry — without compromising trust or compliance?
In this episode, Cindy (Xin) Tu, Director of IT and Data Audit at Discover Financial Services, joins Mudit Gupta of EY to discuss:
✅Navigating risk while innovating with GenAI
✅Why stakeholder collaboration is non-negotiable
✅Building a culture of enterprise-wide digital fluency
✅Structuring persona-based data and AI training at scale
✅The future of governance frameworks in financial AI
🎧 Listen now for actionable insights on responsible AI adoption in financial services.