PODCAST | Empowered Employees Serve Customers Better — Otis Elevator Company CDAO

CDO Magazine Podcast Series by CDO Magazine

Episode notes
Pooja Dewan, VP and Chief Data and Analytics Officer at Otis Elevator Company, speaks with David Zhao, Managing Director of Coda Strategy, in a video interview about how the company uses data to improve the passenger experience and operations, both for end users and internal customers.