What evidence would persuade your board that a successful AI pilot is ready to become part of everyday business operations?

In this episode of Business Technology Perspectives, I speak with Andrew Duncan, CEO of QualityAI, formerly Qualitest. Andrew previously served as CEO of Infosys Consulting and has spent over 30 years advising global organizations across technology and business change.

Andrew believes the AI era differs from previous technology cycles because adoption is moving faster than many organizations can govern it. Fear of missing out is also creating pressure for companies to appear further along than they really are.

This creates a growing gap between AI activity and operational value. A company may have numerous pilots, prototypes, and employee experiments without possessing enough evidence to deploy any of them  ...