Spoiler alert: We’re starting this one at the end — because our guest, John Crossman, closes with a challenge that perfectly sums up the spirit of this episode: “Be more like Robin Webb," a broker, CCIM, and amazing human that we lost earlier this year.

In an industry often seen as competitive, commercial real estate is, at its best, deeply collaborative. And few people embody that more than John Crossman — CEO of CrossMarc Services ...