Workflow Wednesday: Cindy Let Her Clients Run the Process... and Paid the Price
Behind the Workflow by Simona Costantini and Taly Melo
Episode notes
In this first episode of the series "Workflow Wednesday", Taly Melo and Fran Melo unpack a real-world workflow used by “Cindy,” a podcast production agency manager juggling seven clients across multiple platforms. From Slack messages to scattered Excel sheets, Cindy’s system relied on memory and manual coordination—until it started breaking.
This episode walks through the breakdown of that chaotic handoff process and how it was rebuilt using a structured system inside Northflow.
Whether you run your own agency or manage multiple client shows, this episode gives you clear, actionable insight into:
- Consolidating incoming client requests
- Setting and enforcing workflow boundaries
- Reducing tool overload and scattered communication
- Simplifying approvals and asset delivery
You’ll a ...
Keywords
podcast productionclient workflowclient handoffpodcast production agencypodcast agencySOP podcastNorthflowcontent planning for podcastcreative workflow toolsproductivity for podcasters