S2 E27: Inclusive Waxing: Clear Communication for Every Client

We dive into a recent article about an esthetician who refused service to a transgender client, sparking a discussion on how beauty professionals can better handle sensitive situations. We explore the importance of clear communication, from your service menu to in-person interactions with clients to avoid misunderstandings and provide excellent customer service to all.

Here's the article we are talking about: Trans Woman Upset Esthetician Who Only Waxes Fe ...