Episode notes
Episode 64 of Banking Reinvented analyzes the value of a unified banking suite, revealing how financial institutions can break free from siloed legacy systems and create truly customer-centric digital experiences, powered by AI.
In this episode, host Tim Rutten is joined once again by Backbase Founder & CEO Jouk Pleiter to discuss how a single, integrated platform can transform sales, servicing, and customer engagement. From conversational banking to personalized financial coaching, this episode uncovers the strategic blueprint for banks looking to leapfrog their legacy systems and drive meaningful digital transformation.
Tune in to hear why your bank should adopt a unified, AI-powered banking suite that breaks down silos to drive both operational efficiency and revenue growth.
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Keywords
bankingBackbasemodernizationleadershipvisionbankstechnologydigital transformationdigitalstrategyfinanceAIartificial intelligencecustomerscustomer experienceintegrationscustomer servicingdatainnovationfintechChange managementgrowth modecustomer acquisitiongrowthintegrationUnified banking suite