Episode notes
Metrics, culture, leadership...they are all connected, and there is a way to integrate them effectively! In this episode we are joined by Mark Graban, consultant, author, podcaster, blogger, and Lean icon! Mark explores effective use of process behavior charts, the need for causal analysis, and the cultural essence of kaizen.
http://www.johnthackerjr.com
http://www.zoomopex.com
Keywords
gembakaizenhealthcarehospital