Andy Norman from Antek Automation breaks down what Google's new AI agents for legal and financial services actually mean for smaller UK solicitors and accountants. This episode covers the difference between a generalist enterprise AI agent and a firm-specific one built around your own call scripts and booking rules, the five-step process Antek Automation uses to build these agents, and why waiting for big tech to reach your firm's size means missing enquiries in the meantime. If you run a professional services firm, this explains why you don't need to wait.

The quick version: Google's AI agents for legal and financial services are a generalist enterprise tool for large institutions, while smaller UK solicitors and accountants can already build a firm-specific AI voice agent configured around their own call scripts and boo ...